Terms and Conditions

Welcome to NaturesElixir.ie. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Nature’s Elixir relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • The use of this website and any dispute arising out of such use of the website is subject to Irish Law.

Returns & Cancellations

We at Nature’s Elixir hope that you will enjoy exploring the full range of our teas and the tastes they offer.

However, if you are not completely satisfied with any item you purchase on the site then you can either:

  • Get in contact with us to discuss returning your order.

In most cases we will ask you to return it to us in its original condition and packaging within 30 days of receipt and we will give you a full refund of the item’s cost excluding postage costs.

We will process your refunded payment with 7 days of receipt of the returned goods.

Cancellations

To cancel your order send us an email to info@natureselixir.ie with your order details and we’ll cancel it straight away.

Please note that, because we endeavour to provide a quick turnaround time, there is only a small window to cancel your order.

If not already dispatched orders that have been paid at checkout will be automatically refunded within 7 days.

For orders that have already been dispatched, you can of course take advantage of our returns policy.

Nature’s Elixir advises all customers to keep proof of posting for returned orders.